Privacy Policy
How Market Ontology collects, processes, and protects your information.
01Overview
Market Ontology is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.
02Information We Collect
Provided by you
- Name & email address
- Account credentials
- Payment details (via third-party processors)
- Research queries & market-related prompts
- Uploaded files or datasets
Collected automatically
- IP address
- Browser type & device info
- Usage metrics (pages, session duration)
- Referring URLs
We do not request sensitive personal information such as Social Security numbers or health data. Automatic data collection is used for security, analytics, and performance improvement.
ChatGPT app usage
If you access Market Ontology through ChatGPT, your prompts may be transmitted to us for processing. We process that content solely to generate the requested output. We do not use your content to train public models. We do not sell or share user research inputs.
03How We Use Information
- Provide market analysis & intelligence
- Improve platform performance
- Maintain security & prevent abuse
- Communicate service updates
- Comply with legal obligations
- We do not sell personal data
04Data Retention
We retain data only as long as necessary to provide services, maintain user accounts, and meet legal or regulatory obligations.
Research inputs and generated outputs may be stored temporarily to support session continuity and performance optimization. You may request deletion at any time.
05Data Sharing
We share information only with hosting providers, analytics providers, payment processors, and security vendors as required to operate the platform.
These third parties are contractually required to safeguard your information. We do not sell or broker personal data.
06International Transfers
If you access Market Ontology outside the United States, your information may be transferred and processed in the United States or other jurisdictions with different data protection laws.
07Your Rights
You have the right to access your data, request correction, request deletion, restrict processing, and request data portability.
To exercise these rights, contact support@marketontology.com.
08Security
We implement reasonable administrative, technical, and organizational safeguards to protect your data. However, no system can guarantee complete security.
09Children's Privacy
Market Ontology is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from minors.
10Financial & Investment Disclaimer
Market Ontology provides informational market analysis only. We do not provide personalized investment advice. Users remain responsible for their own financial decisions.
11Communications & Email
By creating an Market Ontology account, you consent to receive platform-related communications from us, including product updates, market intelligence summaries, service announcements, and occasional educational content relevant to the platform's capabilities.
These communications are integral to the Market Ontology experience and help ensure you stay informed about new features, data coverage expansions, and important changes that may affect your workflow.
You may adjust your email preferences or unsubscribe from non-essential communications at any time by contacting support@marketontology.com. Transactional emails related to account security and billing cannot be opted out of.
12Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised Effective Date.